Super Subscriptions Helpdesk
Go to website
Back
Articles on:Subscription Contracts
Manage and optimize your customer subscriptions with ease

Categories

  • Subscription Plans
  • Subscription Contracts
  • Widgets
  • Customer portal
  • Settings
  • FAQ
  • Troubleshooting
  • A Beginner's Guide to Subscription Contracts
    Subscription contracts let you manage the ongoing subscriptions that are created after a customer checks out using one of your subscription plans. From the contract page, you can view upcoming renewals, billing and shipping info, historical activity, and handle changes like rescheduling, skipping, or canceling the subscription. When to Use This Guide Use this guide to: Understand the details of an individual customer's active subscription Change renewal schedules, customer details, oPopular
  • Editing a Subscription Contract
    Editing a subscription lets you update the products, delivery schedule, or discounts for an existing contract. The interface uses the same cards as when creating a contract, but the customer is fixed and cannot be changed. Instead of the customer picker, you’ll see an Update summary card that lists all changes you’re about to apFew readers
  • Subscription Analytics
    The Analytics page tracks key performance metrics for your subscription business. Use it to monitor revenue trends, subscription growth, and churn over time. Table of contents Overview Date range and comparison Monthly recurring revenue Subscription order revenue (3-Few readers
  • A Beginner's Guide to Creating a Subscription Contract
    Creating a subscription contract from the admin lets you start a recurring order for an existing customer without them going through checkout. This is handy for migrations or manual enrollments. When to Use This Guide Use this guide to: Migrate subscribers from another system Start a manual subscription for an existingFew readers
  • Inventory Planner
    The inventory planner helps you stay on top of stock levels for upcoming subscription renewals. By reviewing projected demand ahead of time, you can restock popular items early and avoid missed revenue from out-of-stock products. Table of contents Viewing upcoming demand Adjusting tFew readers
  • How to ADD or REMOVE discount from the existing subscription contract
    Steps to Update the Discount In your Shopify admin, navigate to Super Subscription & Loyalty Contracts. Locate the subscription contract you would like to update and click to open it. On the contract details page, click Edit in the top right corner. (https://storage.crisp.chat/users/helpdesk/website/-/7/f/3/a/7f3a3e9ddc403000/screenshot-2026-03-30-atFew readers
  • Managing a customer's subscription on their behalf
    Customers often email you to pause, cancel, change frequency, swap a product, or update their address. You can do all of this for them from your Shopify admin — you don't have to wait for the customer to do it themselves. This guide shows how to manage any subscription on a customer's behalf. Table of contents Find the customer's subscription (3-fFew readers
  • Store pickup and local delivery for subscriptions
    Subscriptions don't have to ship — customers can also collect orders from your store or receive them by local delivery. This guide explains what's supported, how pickup is billed, and how to set or change the delivery method on a contract. Table of contents Supported delivery methods Store pickup Local delivery Setting or changing the method on a contract RFew readers
  • Exporting Subscription Contracts
    Exporting generates a CSV file listing every subscription contract in your store. Each line item appears on a separate row so you can easily analyze products and quantities. When to Use This Guide Use this guide to: Back up your contract data offline Perform detailed analysis in spreadsheet tools Migrate subscribers to aFew readers
  • Out of stock handling
    Determine what happens when a subscribed product becomes unavailable. Table of contents Out of stock handling Out of stock handling Skip subscription cycle — The default behavior is to skip the order until the item isFew readers
  • How to customize subscription contract (Video)
    Video Guide: How to customize subscription contract? In this video, you can see how to edit a subscription. Once you reach the edit page, you can customize discounts, shipping, change subscription plans, swap or add products, and much more.Few readers
  • When customers are charged vs when orders are fulfilled
    For most subscriptions the charge date and the delivery (fulfillment) date are the same day — the customer is billed and the order is created together. But prepaid plans and the delivery-date picker deliberately separate the two. This guide explains how billing and fulfillment timing work so you can answer "when is my customer charged?" and "when does their order ship?". Table of contents The default: billed and fulfilled togetherFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026 Super Subscriptions Helpdesk