Super Subscriptions Helpdesk
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Settings
Tailor all aspects of the subscription process to your store
Shipping
Shipping Settings
These options control how shipping rates behave for subscription orders and where you manage subscription shipping profiles. Table of contents Recurring shipping options Automatic price updates Shipping profiles Recurring shipping opti
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Translations
Notifications
Customizing your email templates lets you control the branding and wording of every notification sent to customers and staff. You must verify a sender email before editing any subjects or body text. Each notification can be toggled on or off in the main Notifications settings. Table of contents Verify sender email (3-
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Billing and renewals
Billing and Renewal Settings
Proper billing and renewal settings ensure subscribers are charged correctly and on time. This guide walks you through each option available on the Billing and renewals settings page and how they affect subscription processing. Table of contents Automatic price updates Time zone (3
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Tags
Tag Settings
Tags help segment customers and orders based on subscription status. Table of contents How subscription tags work Customer tags Order tags How subscription tags work Active subscription tags are automatically applied to the appropriate customers and orders. W
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Dunning
Dunning Settings
Managing failed payments keeps subscriptions active. The Dunning page lets you decide how many times to retry charges, how long to wait between attempts, and what happens if payment still fails. Table of contents Payment retries Failure action Payment retries
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Out of stock
Out of Stock Settings
Determine what happens when a subscribed product becomes unavailable. Table of contents Out of stock handling Out of stock handling Skip subscription cycle — The default behavior is to skip the order until the item is
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Customer portal
Customer Portal Settings
The customer portal lets shoppers manage their own subscriptions with minimal effort from you. Table of contents Subscription management Product management Next billing date Delivery and payment Cancell
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Translations
Use this editor to translate labels for a specific part of the app. A top b
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