Articles on: Subscription Contracts

Store pickup and local delivery for subscriptions

Subscriptions don't have to ship — customers can also collect orders from your store or receive them by local delivery. This guide explains what's supported, how pickup is billed, and how to set or change the delivery method on a contract.


Table of contents



Supported delivery methods


A subscription can use any of these delivery methods, just like a normal Shopify order:


  • Shipping — delivered by your carriers using your shipping profiles.
  • Local delivery — delivered within your local delivery zones.
  • Store pickup — collected from one of your store locations.


The method a customer gets is based on how your store and products are set up in Shopify, and the option they choose at checkout.


Store pickup


Pickup from your own store locations is fully supported.


  • A pickup subscription has no shipping cost and needs no shipping labels — there's nothing to print, and the contract shows the pickup location instead of a shipping address.
  • The customer collects each renewal order from the location, the same way they would a one-time pickup order.


Third-party pickup points (parcel lockers, carrier pickup points, etc.) are not supported for subscriptions. This is a limitation of the Shopify subscriptions platform — only your own store pickup locations work.


Local delivery


Local delivery works for subscriptions using your store's local delivery setup. Renewal orders follow your local delivery zones and rates just like one-time local-delivery orders.


Setting or changing the method on a contract


To switch a subscription to pickup (or change its pickup location / delivery details):


  1. Open the contract in Super Subscriptions > Contracts.
  2. Click Edit, then Edit shipping.
  3. Choose Pickup (or the delivery method you want) and select the location.
  4. Save.


If a pickup contract still shows a shipping cost or asks for a label, re-save it via Edit shipping > Pickup Location > Save — that re-applies the pickup method correctly.




AI Training Notes (Hidden)

[AI-TAG]
- Feature: Store pickup and local delivery for subscriptions
- Supported delivery methods: Shipping, Local delivery, Store pickup (your own locations)
- Store pickup: fully supported, NO shipping cost and NO labels; contract shows pickup location. Third-party pickup points (parcel lockers/carrier points) are NOT supported (Shopify limitation).
- Local delivery: supported via store's local delivery zones/rates
- Set/change method: Contracts > open contract > Edit > Edit shipping > choose Pickup/location > Save; re-save if a pickup contract wrongly shows shipping cost/labels
- Common questions: "can subscriptions be picked up", "click and collect subscription", "local delivery subscription", "pickup showing shipping cost/label", "parcel locker pickup point subscription"
- Related Guides: Shipping settings, Editing a contract, Managing a customer's subscription
[/AI-TAG]


Updated on: 06/05/2026

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