Question 1

How to remove the one-time purchase option for a product

Accepted Answer

How to Remove the One-Time Purchase Option for a Product

Summary

Learn how to make your products available only through subscription, using either a product-specific or store-wide approach. This is useful for subscription boxes, memberships, or recurring services where one-time purchases are not desired.

When to Use This Guide

Use this guide when you want to:

Enforce recurring revenue by disabling one-time purchases.
Offer exclusive access to products through a subscription model.
Reduce confusion by showing only subscription options to customers.

Common use cases include:

Subscription boxes (e.g., snacks, beauty, books)
Membership products (e.g., digital content or communities)
Consumables (e.g., coffee, supplements)
Personal care items (e.g., razors, skincare)
Ongoing services (e.g., home cleaning, coaching)

Method 1: Make Individual Products Subscription-Only (Recommended)

This method disables one-time purchases **only for specifi

Question 2

How Super Subscriptions Works

Accepted Answer

Welcome to Super Subscriptions! This overview explains how shoppers buy and manage products on a recurring basis. You'll discover how subscription plans appear on your storefront, how contracts form after checkout, and how customers stay in control through the portal we provide.

The customer journey

Picture a shopper exploring your store. They notice a subscription option in the widget on the product page and pick the schedule that suits them best. After checkout, our app creates a subscription contract that confirms when they'll be billed and what they'll receive. A confirmation email leads them to the customer portal, where they can return anytime to update quantities, swap products, or add something new. This smooth path from widget to portal is the heart of the subscription experience.

Subscription plans

Subscription plans define which products can be purchased on a recurring basis and under what terms. Each plan can include one or more [subscription options](/en-us/arti

Question 3

How to set up free subscription shipping

Accepted Answer

Offering free shipping for subscriptions is an effective way to attract new customers and boost their lifetime value (LTV). You can easily achieve this by using Shopify’s built-in automatic discounts feature. This guide provides a step-by-step tutorial on how to create and test your free subscription shipping discount.

Should I offer free shipping?

Offering free shipping for subscriptions can significantly enhance customer acquisition and retention. Shipping costs are often a major barrier to purchasing, leading to cart abandonment. By removing this cost for subscribers, you provide a strong incentive to subscribe, enhancing the overall value of your service. Over time, free shipping can build loyalty as customers feel they are consistently saving money, leading to longer subscriptions and higher lifetime value (LTV). Additionally, you can limit how many orders receive free shipping to maximize revenue. This guide will walk you through different ways to set up free shipping for your subscription products.

Creating a free subscription automatic discount

Go to the Discounts page in Shopify admin (outside the app) and cli

Question 4

A Beginner’s Guide to Subscription Plans

Accepted Answer

A Beginner’s Guide to Subscription Plans

Summary

Learn what subscription plans are, how they work in Super Subscriptions, and how to set them up to start offering recurring purchases to your customers.

When to Use This Guide

Use this guide if you are just getting started with subscriptions in your store and want to understand how subscription plans are created and how they affect your customers’ purchasing and billing experience.

What Are Subscription Plans?

Subscription plans define the rules of a recurring purchase. Each plan includes:

Name: A public facing name
Subscription options: 1 or more recurring purchase options. These can include subscription discounts, specific durations and more.
Products: A selection of your store products which will be available for subscription purchase

How to Create a Subscription Plan

Go to the Plans Page Navigate to Super Subscriptions > Plans in your Shopify admin dashboard.
Click Create subscription plan This opens the plan builder interface.
Add a plan name and description

Plan Name: This will appear directly to customers in your store (e.g., “Subscribe & Save”). Choose a clear and meaningful name.
Plan Description: This is for internal use only. Customers will not see this description. Use it to help you identify or manage plans behind the scenes.

Add a subscription option

Plan Name: This will appear directly to customers in your store

Question 5

Adding the customer portal link to your store navigation

Accepted Answer

Make it easy for your customers to manage their subscriptions by adding a “My Subscriptions” link to your store’s navigation menu. This guide walks you through the steps for both the Customer Accounts Portal and the Legacy Portal.

When to Use This Guide

Use this guide to:

Help customers find their subscription portal directly from your storefront
Improve accessibility and reduce support requests
Support both Shopify’s native Customer Accounts and the Legacy Portal format

Choosing the Right Portal Link

|| You can check which version of the customer portal you are using by navigating Super Subscriptions > Customer portal

There are two ways your customers can manage subscriptions:

Customer Accounts Portal (Recommended)

Subscriptions are integrated into Shopify's native account pages.
Provides a consistent and predictable customer experience

Legacy Portal

Subscriptions are managed on a separate page: /apps/my-subscriptions
Best

Question 6

A Beginner’s Guide to Subscription Options

Accepted Answer

Subscription options define the specific terms your customers see and select when subscribing to a product — including delivery frequency, payment method, discounts, and duration. Each option is part of a subscription plan and directly influences how the resulting subscription contract behaves after checkout.

This guide explains each available setting and how to use them effectively when building out your subscription offerings.

| To access this configuration page, go to Super Subscriptions > Plans > [Your Plan] > [Your Subscription Option]

What Are Subscription Options?
What is the difference between a subscription plan and a subscription option?
Before You Begin
Creating a Subscription Option
Billing Mode: Pay Per Order vs Prepaid
Discounts
Contract Duration
Subscription Renewal Dates
Fixed quantity bundle
Eligible Customers
Tips and Best Practices
Related Guides

What Are Subscription Options?

Each subscription option represents one way a cust

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