How to Change/Translate Main Language Texts

If you notice that the left column in Settings > Translations section of the app is disabled and you need to change those labels, this guide will help you update them in the correct locations.

Overview

The main language texts in Super Simple Subscriptions are configured in various places throughout the app. While translations for additional languages can be managed in the Translations section, the primary language labels need to be updated at their source.

Where to Update Main Language Texts

1. Subscription Plans

The subscription plan names and descriptions are managed directly in the Plans page.

Steps to update:

1. Navigate to the Plans page in the app
2. Select the plan you want to modify
3. Update the Name field for the plan title
4. For each subscription option within the plan:

• Click on the subscription option
• Update the Name field
• Update the Description field

2. Widget Labels

Widget text labels can be customized through the Widget customization interface.

Steps to update:

1. Go to the Widget page
2. Click Customize
3. Click the Labels button (located on the left, above the widget settings)
4. Update all the text fields as needed

3. Customer Portal

The process differs depending on which portal type you're using:

Customer Accounts Portal

• Translations are handled automatically
• No manual configuration needed

Legacy Portal

Steps to update:

1. Navigate to Customer Portal > Customize
2. Click the Labels button (located on the left, above the widget settings)
3. Update all the text fields as needed

4. Email Notifications

Email notifications have two components that need to be configured separately.

Important: A verified email address is required to edit notification templates.

A. Common Email Template Labels

These are shared labels used across multiple email templates.

Steps to update:

1. Go to Settings > Notifications > Customer notifications
2. Click the Customize email templates button (top right corner)
3. Update all common labels as needed

B. Individual Email Templates

Each notification has its own specific content that needs to be configured.

Steps to update:

1. Go to Settings > Notifications > Customer notifications
2. Select each notification individually
3. Edit the following fields for each notification:

• Subject - The email subject line
• Main text - The primary content of the email

Important Notes

• After updating these fields, you'll see the texts in the disabled language column of the Translation page update automatically
• Make sure to save your changes after each update
• For email notifications, ensure you have a verified email address before attempting to edit templates
• Changes to main language texts will not affect existing translations for other languages

Troubleshooting

If changes don't appear immediately:

1. Refresh the app
2. Check that all changes were properly saved
3. For widget and portal changes, ensure they are published/activated

Need Help?

If you're still having issues changing your main language texts, please contact support with:

• Your shop domain
• The specific texts you're trying to change
• Screenshots of the Translation page showing the disabled fields

Updated on: 11/24/2025